Hi there. If you are looking to return or exchange any of our products, please read the below.
1. e-mail books@sequoia.London with your order number and reason for returning / exchanging and we will respond with your returns / exchange / refund options
2. Due to being a small business, any postage cost with a return or exchange will need to be incurred by the customer
Once a return has been received you will be refunded within 2-3 days.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Any personalised items cannot be returned
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please email email@example.com