Like most websites today, our website uses what are known as ‘cookies’. Our cookies are not sinister – they are simply small files, placed on your computer by your browser, to help us provide a better service. We do this to help us understand things such as how many people visit the various parts of our website.
Our cookies do not identify you personally. If we need to do this (such as when asking you to sign up for a newsletter) we are always upfront about it. We make it clear not only when we collect personal information but also what we intend to do with it.
You can control cookies using your browser
Typically, your Web browser software will allow you to control cookies through its settings. For details on how to do this, please refer to the browser’s help files or the manufacturer’s support pages.
Our website uses Google Analytics for tracking and reporting of site performance. This does not personally identify you – it just helps us understand which parts of our website people like the most. You can opt out here.
Privacy and Processing of Personal Data
To ensure we comply with GDPR, effective from May 25th 2018, we wish to clarify how we process your data as a supplier of goods or services to you or as a recipient of goods or services from you.
As an integral part of our legitimate business interaction with you, we will retain the following information:
- Telephone Number
- Email Address
- Payment Details
We will use this data to administrate the supply of goods or services either to you or from you.
We will store these details digitally and, in order to protect your information, we will use suitable and adequate Antivirus, Antispyware, Anti-Phishing, Malware and Firewall protection. We will only use this data in communication with you.
Retention of Data
We will keep your information until we no longer have any need to communicate with you and in line with our Data Retention Policy, which can be obtained on request.
Where we have supplied goods or services or made a request for the supply of goods or services, we are processing this data because a contract exists between us. We also have legal obligations to maintain financial information.
As a customer of yours, we may send you information regarding company updates. We do this on the basis of legitimate interest.
Data may be passed to a third party where required to fulfil our legal or contractual obligations or as requested by you. These obligations may include contact with a third party as instructed by you to fulfil our contractual obligations and includes legal obligations related to H.M.R.C.
Under the General Data Protection Regulation, you have certain rights regarding your data.
- You have the right to ask us for a copy of any data we hold about you.
- You have a right to have any data that is incorrect, corrected.
- You have the right to object to the use of your data.
- You have the right to have your data provided to you to take elsewhere in a suitable format.
- You have the right to have your data deleted in certain circumstances.
- You have the right to lodge a complaint about the use of your data with the Information Commissioner.
If you wish to exercise any of these rights, please contact us.
Details for the information commissioner and making a complaint can be found on the Information Commissioner’s website at www.ico.org.uk.
Getting in Contact
The person responsible for all matters concerning the privacy and processing of any personal data, also known as the data controller, can be contacted by emailing firstname.lastname@example.org